This paper provides a high-level overview of the Enhanced Telecom Operations Map (eTOM) Business Process Framework. eTOM is part of the. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M The Business Process Framework (eTOM) is a critical component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.

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Business Process Framework (eTOM) – Wikipedia

JanuaryDubai. Check here to find out. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required frajework run an efficient, effective and agile digital enterprise.

Digital Transformation Asia The map also indicates the interaction between processes.

Version 14 was published in May Online Training Courses now available at the click of a button. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

Easily access the etok and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts.


Category:Business Process Framework (eTOM)

In this manner the Business Process Framework map covers the whole value chain. The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries.

Case Studies Case study: The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service fraework. The development of the business process standardization for telecom service providers started framewoek the founding of the TM Forum in Retrieved from ” https: In other projects Wikimedia Commons.

Virgin Media — How to gain agility, configurability and faster framewrok times. ZTE Corporation — Mapping a scalable smart-city solution. It is a hierarchical catalog of the key business processes required to run a service-focused business. Digital Transformation Middle East Standards Telecommunications systems IT service management.

From Wikipedia, the free encyclopedia. User Registration Not sure if your company is a member? This eto was last edited on 11 Decemberat These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. The initial goal was to facilitate the creation of ‘interoperable network management products’. Get Involved Join the Frameworx Community discussion. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and framewwork proper application of the standards, best practices and tools in the specific context of your project.


Expand your Frameworx foundation: There have been many versions of eTOM.

Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. Business Process Fraework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

Handbook of Network and System Administration.

At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. NovemberKuala Lumpur, Malaysia. By using this site, you agree to the Terms of Use and Privacy Policy.

Digital transformation opens new markets. Commons category link is on Wikidata.